At On Site Services, we specialize in fast and reliable charging port repair and replacement for all Surface Laptop models. Whether your device isn’t charging, charges intermittently, or has a loose connector, we can fix it quickly and efficiently.
Charging cable doesn’t fit securely or wiggles in the port
Surface Laptop charges intermittently or not at all
Charging only works when holding the cable at a certain angle
No charging light or battery percentage remains unchanged
Visible damage or burn marks near the port
Certified Technicians
Our team is trained to repair delicate Microsoft Surface components, including MagSafe, USB-C, and proprietary charging ports.
OEM-Grade Parts
We use only high-quality, original or OEM-compatible charging ports for lasting reliability and performance.
Quick Turnaround Time
Most charging port repairs are completed within 2–3 business days, depending on your model.
Fair & Transparent Pricing
No surprise fees — just honest, affordable service with upfront estimates.
Warranty Coverage
All repairs come with a warranty on parts and labor for your peace of mind.
We replace charging ports on all major Surface devices:
Surface Laptop 5 / 4 / 3 / 2 / 1
Surface Laptop Go / Go 2
Surface Laptop Studio
Surface Pro & Surface Book series (select models)
Whether your device uses a Surface Connect, USB-C, or proprietary charger, we can restore full functionality.
Free Diagnosis
We test the port, charger, and internal power circuitry to confirm the issue.
Clear Estimate
You’ll receive a detailed, no-obligation quote before we begin.
Precision Repair or Replacement
Our technicians safely disassemble your device, replace the faulty port, and reassemble it with care.
Power & Charging Test
We check charging stability, battery recognition, and port integrity before delivery.
Return & Support
Your device is returned ready to go — with ongoing support available post-repair.
Save Money: Replacing a charging port is far more affordable than replacing the entire laptop.
Eco-Friendly: Keep your Surface Laptop running longer and reduce e-waste.
Smart Choice: Maintain all your files and settings while restoring power functionality.